Lomagne Gersoise Vacation Packages

Résidence de Diane was a charming and cozy place to stay. The gardens were beautiful and gave us tropical vibes. Raphael at the front desk was super friendly and apologetic about not being able to put our large family in adjacent suites as requested. One of our rooms had to be switched and they could only give us the largest suite which turned out to be an upgrade, so we liked it. It had two bedrooms, a spacious living room, full kitchen, bathroom, laundry room (washer/dryer), 3 TVs, sunny deck with a table, chairs, and sunbrella, plus drying racks, perfect for our needs. The second suite was smaller but very cozy, townhouse-style with a mezzanine and its own little patio. We loved the AC as it was very hot, the natural light, nice breakfast buffet, friendly housekeeping, cool gym, and pool area with loungers. It’s close to a bus stop and walking distance to Lidl and nice dining options. A few things could be improved: the large suite was echoey and a bit bare (a rug would help!), the kitchen lacked basics like dish soap, sponge, paper towels, and cooking tools like spatulas or cooking spoons. Only one dishwasher pod and one dishcloth were provided. In-room coffee pods weren’t great and kinda hard to use. No pool towels, and the pool isn’t super kid-friendly, there’s no shallow end, and the deck could use some TLC. A playground on the premises would’ve been a great addition for families. Still, we enjoyed our stay and would happily return again!

Very outdated hotel. Air con only just ok

Fantastic location Staff very helpful lovely stay

Rooms were clean. Staff was polite and accommodating. Nice breakfast buffet. Quiet rooms too. Lots of shops. In the heart of the core. Yet quiet. Very pleased. Good job

We were very warmly welcomed by all staff. we enjoy the dinner buffet and also breakfast. However, as a foreign visitor it was unclear how to access parking and the elevator to the parking. We had to park temporarily in front and check in to get directions. Result from lack of information, we unloaded at street then parked underground hauling some cases upstairs (later found there was a separate elevator to the parking.). I don’t remember that information being shared with the online reservation although I sent several messages. Don’t get me wrong, this is a lovely hotel and staff we’re fantastic but management should provide more detailed information for travelers.